ekor mainPrivacy Policy

This page describes what we collect when you use ekor main and how we keep that data protected. We recognize that privacy is a core concern for anyone creating an account or making deposits on our platform. Our approach is straightforward: we collect only the information necessary to verify your identity, process payments, and comply with legal requirements. We do not sell your data to marketing firms or use it for purposes unrelated to our service.

Our privacy commitments apply across all jurisdictions where ekor main operates — including Jakarta, Surabaya, Bandung, Medan, and Semarang. Regardless of where you access our platform, we apply consistent data-protection standards. This policy explains what we collect, who we share it with, how long we keep it, and what rights you have regarding your data.

If you have questions about how we handle your information or wish to exercise your privacy rights, our support team can assist in English and Indonesian. We're committed to being transparent about data practices and responding to requests within applicable legal timeframes.

What We Collect When You Use ekor main

We collect information in three main categories. First, identity information: when you register for ekor main, we ask for your full name, date of birth, email address, phone number, and residential address. We verify this information against government-issued ID documents (passport, national ID card, or driver's license). We also request proof of address, such as a utility bill or bank statement, to confirm your residency.

Second, payment information: when you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details — payment method, amount, date, and status. We retain this information to reconcile your account balance and handle withdrawal requests. We do not store full payment credentials (card numbers, bank passwords, or e-money PINs) on our servers. Payment processing is handled by certified third-party processors.

Third, behavioral information: we log when you access ekor main, which games you play, your session duration, and your account activity. This data helps us detect fraudulent activity, investigate disputes, and improve our platform. We track your IP address, device type, and browser information to identify unauthorized access attempts and maintain account security.

How We Use Your Data

We use the information we collect to verify your identity, process deposits and withdrawals, and maintain account security on ekor main. Identity verification is mandatory before your first withdrawal — it protects both you and our platform by ensuring accounts are legitimate. Payment data is used to reconcile your balance, investigate transaction disputes, and comply with anti-money-laundering obligations.

Behavioral data helps us detect and prevent fraud. If we notice unusual activity — such as multiple failed login attempts, access from a new device, or a withdrawal request from an unfamiliar location — we may flag your account for review or contact you to confirm the activity. We also use aggregated, anonymized data to improve our platform, analyze user trends, and develop new features.

We do not use your data for marketing purposes without your consent. We will not send you unsolicited promotional emails or contact you to recommend new games. If we contact you, it is because of account activity, a deposit or withdrawal issue, or a security concern. We communicate in English and Indonesian, and you can manage communication preferences through your account settings on ekor main.

Data Sharing and Third-Party Processors

We share your data with third-party processors only when necessary to provide our service. Payment processors (such as those handling mobile banking, local payment, online payment, or e-wallet transactions) receive transaction data to complete deposits and withdrawals. Bank partners (mobile banking, local payment, online payment, e-wallet) receive information needed to generate virtual account codes and confirm transfers. Identity verification services receive your ID documents and address proof to verify your information.

All third-party processors operate under data-protection agreements that require them to keep your information confidential and use it only for the purpose we've specified. We do not permit them to sell or share your data further. If you have concerns about how a specific processor handles your data, contact our support team — we can provide details about which processors handle which data categories.

We may disclose your information to legal authorities if required by law or court order. For example, if a local regulator requests account information as part of an investigation, we comply with the request. We inform you of such disclosures when legally permitted to do so.

Data Retention and Your Rights

We retain your identity and payment information for as long as your account is active and for a period afterward to comply with legal obligations. Typically, we keep records for 7 years after account closure to satisfy anti-money-laundering and tax requirements. Behavioral data (logs, session histories) is retained for 24 months, after which it is anonymized or deleted.

You have the right to access the personal data we hold about you. You can request a copy of your information by contacting our support team through your account settings on ekor main. You also have the right to correct inaccurate data — if your address or phone number has changed, you can update it directly in your account, or our support team can help. You have the right to request deletion of your data, subject to legal requirements that may require us to retain certain information.

To exercise any of these rights, contact our support team and provide proof of identity. We respond to requests within a standard timeframe. If you believe we've violated your privacy rights, you have the right to lodge a complaint with your local data-protection authority.

Cookies and Tracking Technology

Our ekor main platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use our site. Essential cookies are required for the platform to function — they keep you logged in and secure your account. Analytical cookies help us understand traffic patterns and user behavior, allowing us to optimize our platform.

We do not use cookies for targeted advertising. We do not share cookie data with advertisers or marketing networks. You can manage cookie preferences through your browser settings. If you disable essential cookies, some ekor main features may not work properly. Disabling analytical cookies does not affect platform functionality but may limit our ability to improve the service.

Third-party payment and verification processors may set their own cookies when you interact with their services. We recommend reviewing their privacy policies to understand their cookie practices.

Contact Us About Privacy

If you have questions about this privacy policy, how we handle your data, or wish to exercise your privacy rights, contact our support team. We're available in English and Indonesian through the contact channels listed in your account settings on ekor main. We aim to respond to privacy-related inquiries within a standard timeframe.

We may update this privacy policy to reflect changes in our service, legal requirements, or data practices. When we make material changes, we notify you via email and provide time to review before the new policy takes effect. Your continued use of ekor main after an update constitutes acceptance of the updated policy. This policy was last updated and applies to all current and future users of our platform.

Summary and Legal Jurisdiction

Our privacy commitments at ekor main center on transparency, minimalism (collecting only necessary data), and protection. We use your data solely to verify your identity, process payments, maintain security, and comply with legal requirements. We do not sell your information or use it for marketing without consent. We employ industry-standard encryption and access controls to protect your data from unauthorized access.

Your privacy rights on ekor main include the right to access, correct, and delete your personal data, subject to legal requirements. You have the right to know what data we hold and how we use it. You can exercise these rights by contacting our support team, and we respond within applicable legal timeframes.

Our privacy policy is governed by the laws of the jurisdiction in which ekor main operates. If there is a conflict between this privacy policy and our terms of service, this policy governs data-protection matters. If you do not agree with our privacy practices, you may close your account and request deletion of your data.